Travel Information: COVID-19

Our Commitment to Our Guests

Property Precautions and Updates

We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The wellbeing of our guests and team members is of the utmost importance.

SPA CLOSURE:

Please note that our spa is currently closed until further notice.

OUR COMMITMENT TO CLEANLINESS:

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and team members. Our health and safety measures include the following:

  • Compliance with all minimum state and local guidelines related to COVID-19
  • All team members have been trained on our new protocols
  • Utilization of EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus
  • Face coverings required as part of uniforms for all team members
  • Hand Sanitizer Stations at high traffic guest touch points
  • Signage throughout public spaces on cleanliness, social distancing, and hand hygiene
  • Elimination and/or offering alternative options for any shared-use items that can’t be cleaned after guest use
  • Limiting team member room entry during stay (housekeeping, in-room dining)
  • Surface disinfecting wipes in guest rooms

Face Coverings:

Per Palm Beach County, facial coverings must be worn by all persons, other than those specifically exempted, while obtaining any good or service or otherwise visiting or working in any business or establishment, including entering, exiting, and otherwise moving around within the establishment. Facial coverings must be worn by all persons in public places where social distancing in accordance with CDC guidelines is not possible or not being practiced. For more information, please visit: http://discover.pbcgov.org/coronavirus/Pages/Updates.aspx.
 
We ask that anyone who feels unwell or has been in recent contact with someone with COVID-19 postpone their travel for the safety of other guests and our team members.

For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.
 
Opal Collection Logo
Uniquely Opal. Uniquely You.
explore